Fortune Talks
Website: FortuneTalks.in
Email: wesupport@fortunetalks.in
Location: 425, Scheme-10A, Alwar, Rajasthan
INTRODUCTION
Welcome to Fortune Talks, your premier destination for astrology, numerology, Vaastu, tarot card reading, divinity, and healing services. We are committed to providing you with the best experience possible, not only in our services but also in the handling of shipping and returns. This Shipping, Refund and Return Policy outlines the terms and conditions under which you may make purchases from Fortune Talks and how we handle returns, exchanges, and refunds.
SHIPPING POLICY
At Fortune Talks, we strive to ensure a smooth and efficient shipping process for all our customers. Please read the following shipping guidelines carefully:
1. Shipping Methods:
We offer free shipping for all orders within India. For international orders, please contact our customer support team at wesupport@fortunetalks.in for shipping options and rates.
2. Shipping Times:
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Delivery times vary depending on your location and the shipping method chosen during checkout. Estimated delivery times will be provided at the time of purchase and can also be tracked using the provided tracking information.
3. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. Fortune Talks will not be responsible for any delays or lost shipments due to incorrect or incomplete addresses provided by the customer.
4. Shipping Restrictions:
Certain products may be subject to shipping restrictions due to their size, weight, or shipping regulations. We will notify you if any restrictions apply to your order and work with you to find a suitable solution.
RETURNS AND EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Fortune Talks. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Please review the following guidelines:
1. Eligibility:
To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when you received them. Items that are damaged or not in their original condition may not be eligible for return or exchange.
2. Time Frame:
You may request a return or exchange within 7 days of receiving your order. After this period, we may not be able to accept returns or exchanges.
3. Return Process:
To initiate a return or exchange, please contact our customer support team at WeSupport@FortuneTalks.in with your order details and reason for return. Our team will provide you with instructions on how to return the item(s) and will assist you throughout the process.
4. Return Shipping:
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping method to ensure the safe return of your items.
5. Refunds and Exchanges:
Refunds will be issued to the original method of payment within 7-10 business days after we receive and inspect the returned items. Exchanges will be processed promptly, and replacement items will be shipped once the return is approved.
6. Non-Returnable Items:
Certain items may not be eligible for return or exchange, including personalized or custom-made products, digital downloads, and gift cards. Please contact us if you have any questions about the eligibility of your item(s) for return or exchange.
7. Return Address:
Please ship your return items to the following address:
Fortune Talks
425, Scheme-10A, Jain Mandir Road,
Alwar, Rajasthan
PIN-301001
Conclusion
At Fortune Talks, we value your trust and satisfaction above all else. We are committed to providing you with exceptional service and ensuring that your shopping experience is seamless from start to finish. If you have any questions or concerns about our Shipping and Return Policy, please don't hesitate to contact our customer support team at wesupport@fortunetalks.in. Thank you for choosing Fortune Talks for all your astrology, numerology, Vaastu, tarot card reading, divinity, and healing needs. We look forward to serving you!